"The Heart of the Family" Necklace

Our shipping times can generally be divided into two parts:

Processing Time: Our processing time consists of production, order verification, product personalization, product quality control and packaging. Due to the large number of orders, this currently accounts for 10-12 working days
Once your order has been shipped, it typically arrives within 6-12 business days.

You will receive a tracking number via email once your order has been shipped.

We hope you'll be pleased with your new Necklace, however if something isn't quite conform to your satisfaction, we're here to help. If you would like to exchange your order for something else or receive a refund, you can easily return it within 30 days of delivery.

We hope you understand that personalized jewelry and earrings cannot be
be returned unless there is a manufacturing defect. If this is the case
please contact our friendly customer service team who will assist you as soon as possible.