Waterproof & Sweatproof : Shower, swim and exercise with it, the color remains perfect
Hypoallergenic & Lead-free
Innovative anti-tarnish protective coating
Shipping & Returns
Our shipping times can generally be divided into two parts:
Processing Time: Our processing time consists of production, order verification, product personalization, product quality control and packaging. Due to the large number of orders, this currently accounts for 2-4 working days.
Once your order has been shipped, it typically arrives within 6-12 business days.
You will receive a tracking number via email once your order has been shipped.
Lifetime Guarantee
We hope you'll be pleased with your new Necklace, however if something isn't quite conform to your satisfaction, we're here to help. If you would like to exchange your order for something else or receive a refund, you can easily return it within 30 days of delivery.
We hope you understand that personalized jewelry and earrings cannot be returned unless there is a manufacturing defect. If this is the case please contact our friendly customer service team who will assist you as soon as possible.
Our pieces are made for everyday wear and designed to resist fading, tarnishing, and discoloration. Most styles are crafted from polished 316L stainless steel with a 18K gold plated finish. You can find the exact materials of each piece on its product page.
Can I wear it in the water or in the shower?
Yes. Our jewelry is designed to be worn during everyday activities, including showering, swimming, and exercising. After exposure to chlorine or salt water, we recommend rinsing it with fresh water and gently drying it to keep the finish looking its best.
Is it safe for sensitive skin?
Our pieces are made with skin-friendly materials and are suitable for most sensitive skin. Since individual sensitivities can vary, we recommend checking the materials listed on each product page, particularly if you have a known metal allergy.
How do I find the right size or fit?
Exact measurements and sizing information are included on every product page. Bracelets marked as adjustable can be tightened or loosened for a comfortable fit, while necklace lengths and earring dimensions are clearly listed.
How durable is the jewelry?
Yes. Each piece is designed for regular wear using durable materials and secure clasps. As with any jewelry, avoid pulling, bending, or crushing delicate chains and components.
How long does delivery take, and can I track my order?
Orders are usually processed within 1–3 business days. Standard tracked delivery typically takes 5–15 business days, depending on your location. Once your order ships, you will receive a tracking link by email.
What is your return policy?
We offer a 30-day resolution window for eligible orders. Conditions may vary depending on the item or promotion, so please review our Return and Refund Policy or contact our support team before sending anything back.
Something went wrong with my order. What should I do?
If your jewelry arrives damaged, you receive the wrong item, or your order does not arrive, contact our support team. We will review the issue and arrange a replacement or refund when applicable.
Do you offer a guarantee?
Yes. Every piece is covered by our Lifetime Color Guarantee. If the color ever fades or tarnishes under normal wear, contact our support team with your order details and a photo, and we’ll make it right.
My daughter in law has the gold forever knot bracelet and I have the silver one we both absolutely love ❤️ them and never take them off. No tarnishing look just as good as the day we received them. Would highly recommend 👌
Thank you so much for these bracelets. My partner absolutely loves it and so do I. we are happy with these bracelets, and all thanks to you.
Thank you so much .
I've had it one for more than a week now! My skin doesn't turn green and I can shower with it on. I can wash dishes or go swimming with it! So far so good!
This is Barb Suppinger, I have not received the gold forever knot bracelets replacements for the two that the finish rubbed off on a hot sweaty day. I was told they would be replaced. And on the way. 144 Polo crt., Ninety Six, SC. Please tell when I’ll receive them?
I purchased this as a shared gift for myself and my gentleman friend. Unfortunately, he’s become quite ill and has been undergoing treatment so I have not been able to give it to him, but hopefully soon.
This is the second time I’ve ordered these bracelets. I kept two for myself and gave others to special friends.
The bracelets are lightweight and easy to wear. Beautiful design.